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Serve as operational 2nd/3rd level of escalation for Citrix XenApp/XenDesktop and related technologies.
Responsible for pro-active problem solving of Citrix XenApp/XenDesktop farm issues capacity problems, tune Citrix XenApp/XenDesktop environment to achieve optimal performance and availability.
Systems administration including Server OS, Citrix, applications-related administration, perimeter device administration, virtualisation technologies, systems monitoring/management.
Management of Hyper-V and XenServer platforms serving the XenApp/XenDesktops workloads.
Act as root cause driver to identify and remediate platform configuration issues or bugs.
Deploy, maintain, and enhance the security of server and desktop systems. Change and configuration management, anti-virus measures, patch management, and system scans.
Ensure ongoing operation of systems/applications through troubleshooting, scheduling/monitoring jobs and technology-related business processes, and third/fourth-level support.
Produce XenApp/XenDesktop health check processes and methods required to reduce and eliminate XenApp/XenDesktop issues effecting end users.
Lead resolution of specific issues and internal projects associated with assigned responsibilities for Citrix XenApp/XenDesktop platform and technologies.
Assist with delivery of project deliverables of Citrix XenApp/XenDesktop platform.
Requirements:
3+ years minimum experience working as a Citrix XenApp Engineer.
Proven track record in working at an Enterprise Citrix environment.
2-3 years of related experience supporting Netscaler systems including advanced configurations.
Demonstrated progressive hands-on experience with Citrix technologies (e.g., XenApp, NetScaler, Citrix Policies, XenDesktop) in an enterprise network environment, demonstrating extensive knowledge of Citrix-based application delivery principles and practices.
Demonstrated progressive hands-on experience with Windows 2003/2008/2012 Server in an enterprise network environment, demonstrating extensive knowledge of Microsoft-based system principles and practices.
Demonstrated experience with Hyper-V and related server and desktop virtualisation (VDI) technologies is highly desirable.
Experience in a medium-to-large enterprise AD environment; advanced GPO development and deployment.
